If a non-customer is logged in to the ticket submission page, they will not have access to the ticket submission form. Instead, they will see a message.
If you don’t have “Require License Key” enabled, they’ll see this message:
“Sorry, but support is for customers who have purchased something. If this is a mistake, contact us.”
If you do have “Require License Key” enabled, they’ll see this message:
“Sorry, but you need a valid license key in order to receive support. If this is a mistake, contact us.”
Either way, you can change the message to your own custom text with the following filter. Change “Sorry, buy something” on line 5 to your own custom text.
/** * Change the "Sorry" notice for non-customers */ function my_eddstix_not_customer_notice( $greeting ) { return 'Sorry, buy something.'; } add_filter('eddstix_sorry_no_support', 'my_eddstix_not_customer_notice');
Questions and Comments are Welcome